Frequently Asked Questions
Everything you need to know about creating your dream home.
What is the estimated delivery time for furniture?
Standard furniture orders typically ship within 5-7 business days. Custom upholstery or oversized items may take 4-6 weeks for delivery depending on your location.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove service for an additional fee, which includes professional assembly in your room of choice and removal of all packaging materials.
What is your return policy for home decor?
We accept returns on most items within 30 days of delivery, provided they are in original condition. Please note that custom-made items and final sale products are non-returnable.
Are your wood products sustainably sourced?
At Dreamland, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for larger furniture purchases.