Returns & Exchanges
At Dreamland, we want you to love your home sanctuary, which is why we offer a 30-day trial period on all furniture and decor items. If you are not completely satisfied with your purchase, we provide a seamless return process to ensure your peace of mind.
Initiate Your Request
Log into your Dreamland account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided return label to your box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing